Privacy Policy

1. Introduction

eλέnova ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Indian laws (IT Act, 2000, and Data Protection Bill) and international regulations (GDPR, CCPA, etc.).

2. Information We Collect

We may collect the following types of data:

• Personal Information: Name, email address, phone number, billing address, and payment details.
• Technical Data: IP address, browser type, operating system, and browsing behavior.
• Marketing & Communication Data: Preferences for receiving communications, feedback, and survey responses.
• Cookies & Tracking Data: Information collected through cookies and tracking technologies (See our Cookie Policy).

3. How We Use Your Information

We use your data for:

• Providing and improving our services.
• Personalizing user experiences.
• Processing payments and fulfilling transactions.
• Marketing, advertising, and promotional activities.
• Ensuring website security and preventing fraud.
• Complying with legal obligations.

4. Sharing & Disclosure of Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Payment processors, cloud storage, and analytics providers.
• Legal Authorities: If required by law or to protect rights, property, and security.
• Business Transfers: In case of mergers, acquisitions, or business restructuring.

5. International Data Transfers

If you access our services from outside India, your data may be transferred to servers located in different jurisdictions. We comply with GDPR and other cross-border data protection laws.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access & Update Your Data: Request details or corrections of your personal data.
• Withdraw Consent: Opt-out of marketing communications.
• Request Deletion: Ask for your personal data to be erased.
• Restrict Processing: Limit how we process your data.
• Data Portability: Receive a copy of your data in a structured format.

7. Data Security

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure, and we encourage responsible sharing of sensitive information.

8. Retention Policy

We retain your data only as long as necessary for legal, contractual, or operational purposes. Unnecessary ,data is securely deleted.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after updates indicates your acceptance of the revised policy.

10. Contact Us

For any questions regarding this Privacy Policy, contact us at:

Email: info@elenova.solutions