Terms & Conditions

1. Introduction

Welcome to Eλέnova. By accessing and using our website, services, and digital platforms, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Privacy Policy and Data Collection

• Personal Data Collection: We collect and process personal information in accordance with India's Information Technology Act, 2000, the GDPR, and other applicable laws.
• Usage of Data: Your data is used for improving our services, providing customer support, and analytics. We do not sell or share personal data with unauthorized third parties.
• Cookie Policy: Our website uses cookies to enhance user experience. Users can manage cookie preferences in their browser settings.

3. User-Generated Content

• Ownership: Users retain ownership of any content they submit but grant Eλέnova a license to use, display, and distribute the content.
• Responsibility: Users must ensure that their content does not violate any laws, infringe on third-party rights, or contain prohibited material such as defamatory, obscene, or infringing content.

4. E-Commerce and Business Terms

• Product or Service Descriptions: We strive to provide accurate descriptions, but errors may occur. Eλέnova reserves the right to correct any inaccuracies.
• Pricing and Payments: All prices are listed in applicable currencies and may be subject to taxes. We accept various payment methods, including online payment gateways.
• Shipping and Delivery: Shipping costs and timelines are provided at checkout. Eλέnova is not responsible for delays caused by third-party carriers.
• Return and Refund Policy: Returns and refunds are subject to eligibility criteria, which will be detailed at the point of signing the contract.

5. Limitation of Liability and Disclaimers

• No Warranty Clause: All services are provided "as is" without warranties of any kind, either express or implied.
• Liability Limitation: Eλέnova is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

6. Modification of Terms

Eλέnova reserves the right to update these T&C at any time. Users will be notified of significant changes, and continued use of our services constitutes acceptance of the revised terms.

7. Governing Law and Dispute Resolution

These T&C are governed by Indian law and international regulations. Disputes shall first be attempted to be resolved through arbitration before legal proceedings.

8. Contact Information

For any questions regarding these terms, please contact us at info@elenova.solutions